Terms of service

GENERAL TERMS AND CONDITIONS

Effective from: 01 May 2026

These General Terms and Conditions (hereinafter: Terms) govern purchases in the online store lazar-projekt.si, operated by LAZAR PROJEKT d.o.o. (Provider). The Terms are prepared in accordance with the applicable legislation of the Republic of Slovenia, in particular the Consumer Protection Act (ZVPot-1), and apply to purchases by consumers and businesses, insofar as they do not conflict with mandatory legal provisions.

By registering or placing an order, the buyer confirms that they are familiar with these Terms and agree to them. The Terms may be amended from time to time; the latest version, valid from the date of publication, is always published on this page.

Language and storage of the contract. The contract is concluded in the Slovenian language and is stored electronically by the Provider. The buyer may request a copy by e-mail at info@lazar-projekt.si.

DEFINITION OF TERMS

  • Provider: Lazar projekt d.o.o.

  • Buyer: any natural or legal person who makes a purchase; a Consumer is a natural person who acquires or uses goods for purposes outside their trade, business or profession, in accordance with ZVPot-1.

  • Online store: the information system on the domain lazar-projekt.si used for the presentation and sale of products.

  • Goods: products listed in the online store offer.

ACCESSIBILITY OF INFORMATION (ZVPot-1)

The Provider undertakes to provide the buyer, before placing an order, with at least the following information:

  1. information on the identity of the Provider, including company name, registered office, registration number, tax number, register and registration entry number, share capital and legal representative,

  2. contact details, including e-mail address and telephone number,

  3. essential characteristics of the goods and any after-sales services,

  4. information on the availability of the goods,

  5. the price including VAT and clearly displayed delivery costs or the method of their calculation,

  6. the terms, time limit and method of delivery or personal pickup,

  7. payment methods and any costs related to payment methods,

  8. the purchase steps and the possibility to correct errors before submitting the order,

  9. the period of validity of the offer/prices,

  10. the consumer’s right of withdrawal, including the 14-day period, conditions and return costs,

  11. the procedure for complaints, including non-conformity of goods/warranty, and the contact for complaints,

  12. information on the possibilities of out-of-court resolution of consumer disputes and information on whether the Provider recognises any provider of out-of-court consumer dispute resolution.

COMPANY INFORMATION

LAZAR PROJEKT, consulting, sales and marketing, d.o.o.
Registered office: Dragomelj 4, 1230 Domžale, Slovenia
Registration no.: 6415997000
Tax no.: SI 68064721 (VAT liable)
Entry in the court register: District Court in Ljubljana, decision SRG 2013/37030 dated 11 September 2013.
Share capital: EUR 7,500.00, paid in full.
Legal representative (Director): Gregor LAZAR
E-mail: info@lazar-projekt.si • Phone: +386 41 624 442
TRR/IBAN: SI56 0230 0026 0665 302 (opened on 14 November 2013, NLB d.d.)